Terms and Conditions

Last updated: 29 July 2025

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the PerfLeaf platform and website (“Service”), operated by PerfLeaf Ltd (“we”, “our”, or “us”). By creating an account, purchasing a plan, or using the Service, you agree to be bound by these Terms.

2. Eligibility

You must be at least 18 years old or legally able to enter into contracts. If you register on behalf of an organisation, you confirm that you are authorised to bind it to these Terms.

3. Account Registration

  • You must provide accurate and complete registration details.
  • You are responsible for keeping your login credentials secure.
  • We may suspend or terminate accounts that violate these Terms.

4. Plans, Billing and Payment

  • PerfLeaf offers free and paid subscription plans. Pricing and feature details are available on our pricing page.
  • All charges are shown in GBP and are billed in advance on a recurring monthly or annual basis, depending on your selection.
  • Payments are handled via a secure third-party provider (e.g. Stripe). We do not store your payment details.
  • By purchasing a paid plan, you authorise us to charge your chosen payment method at the agreed interval until cancellation.

5. Cancellation and Refunds

  • You may cancel your subscription at any time via your account settings.
  • Cancelling a paid plan will stop the next billing cycle. Your access to paid features will continue until the current billing period ends.
  • We do not offer pro-rata or partial refunds unless required by law.
  • If you believe you've been charged in error, contact us within 14 days at [email protected].

6. Use of the Service

  • Do not misuse the Service or attempt to disrupt its availability.
  • You may not resell, redistribute, or reverse-engineer any part of the platform.
  • We reserve the right to suspend or limit accounts that abuse the service or exceed fair use thresholds.

7. Intellectual Property

PerfLeaf and its content, code, branding, and data models are the intellectual property of PerfLeaf Ltd or its licensors. You may not reproduce or use these without permission.

8. Data and Privacy

We process personal data as outlined in our Privacy Policy. By using PerfLeaf, you agree to that processing.

9. Service Availability

We strive to keep PerfLeaf online and operational, but we do not guarantee uninterrupted availability. Planned maintenance and unscheduled outages may occur. We will aim to notify users of disruptions where possible.

10. Termination

  • You can delete your account at any time.
  • We may suspend or terminate accounts for breach of these Terms or legal obligations.
  • Upon termination, your data will be deleted in line with our Privacy Policy.

11. Liability

PerfLeaf is provided “as is”. We are not liable for indirect or consequential damages, or for performance loss resulting from use of the platform. Our total liability will not exceed the amount paid by you in the past 12 months.

12. Changes to These Terms

We may update these Terms periodically. If changes are significant, we’ll notify you by email or in-app. Continued use of PerfLeaf means you accept the updated Terms.

13. Governing Law

These Terms are governed by the laws of England and Wales. Disputes will be resolved in the UK courts.

14. Contact

Questions? Contact us at:

Email: [email protected]

PerfLeaf Ltd